Booky AI assistant
Booky is the chat assistant on your booking pages. It answers questions about your services and books, moves and cancels appointments in conversation.
What Booky does
Customers can talk to Booky instead of clicking through the form: ask what a service includes, find a free slot for a specific professional, book with their name and phone number, or manage an existing reservation. Booky speaks the language of your booking page, works on every active location and creates the same appointments you see in the dashboard.
Enabling Booky
Booky is included with the Enterprise plan. Upgrade under Billing and the chat appears on your booking pages; there is nothing to install.
Conversations and quota
Enterprise includes 100 conversations per billing period. A conversation is counted once, the first time Booky replies; the length of the chat does not matter. Included conversations reset each period and do not carry over. If you need more, buy a one-off pack under Billing; purchased credits never expire and are used after the included ones. When no conversations are left, the chat is paused and customers book through the regular form.
Making Booky yours
In the Customizer, the Booky chat surface lets you style bubbles, the composer and the chat window, and the Content tab sets the chat title, the greeting and the conversation starters customers can tap.
Reviewing what Booky did
Appointments created by Booky appear in Appointments like any other booking and trigger the same confirmation emails and webhooks. The AI assistant card on the Billing page shows usage by month.